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Help Desk Manager

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Details
  • Seller Type Job Role Help Desk Manager
  • Usage Employment Type Full Time
  • Furnished Monthly Salary Unspecified
  • Manufacturer Career Level Manager
  • Engine Size Minimum Experience 5-10 Years
  • Manufacturer Minimum Education Masters Degree
  • Engine Size Vacancies 1
  • Manufacturer Company Name Confidential
  • Engine Size Company Size 51-200
  • Manufacturer Posted On 2021-06-01 05:35:27
Description
Your tasks include: - Providing guidance to the Technical Call Center - Customer Service ensuring that end users receive excellent technical and customer assistance via phone and Microsoft Teams Provide troubleshooting assistance for all sorts of technical enquiries, service requests, and smartphone/tablet difficulties. Lead the team by fostering creativity via process improvement and efficiency initiatives. Create, develop, and/or contribute in knowledge base articles and/or documentation for usage by the Service Desk Document all problems and solutions in a Microsoft Teams environment
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Location
Sitra‪,‪ Kingdom of Bahrain
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