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Customs Customer Contact Group Agent

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Customer Care Agent >
Details
  • Seller Type Job Role Customer Care Agent
  • Usage Employment Type Full Time
  • Furnished Monthly Salary Unspecified
  • Manufacturer Career Level Mid-level
  • Engine Size Minimum Experience 1-2 Years
  • Manufacturer Minimum Education Bachelors Degree
  • Engine Size Vacancies 1
  • Manufacturer Company Name Confidential
  • Engine Size Company Size 11-50
  • Manufacturer Posted On 2021-06-20 02:26:30
Description
Job Overview The Customs Customer Contract Agent is responsible for calling and answering customer calls and to ensure all customers are contacted for prompt clearance of shipments which are held or could be held by customs. All held shipments are followed up on a daily basis as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The agent is also responsible in helping to achieve Gateway KPI through effectively working together as a team with the rest of the Gateway staffs. MAIN RESPONSIBILITIES: Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
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Location
Muharraq‪,‪ Kingdom of Bahrain
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