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Front Desk Agent

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Details
  • Seller Type Job Role Front Desk Agent
  • Usage Employment Type Full Time
  • Furnished Monthly Salary Unspecified
  • Manufacturer Career Level Junior
  • Engine Size Minimum Experience 1-2 Years
  • Manufacturer Minimum Education Bachelors Degree
  • Engine Size Vacancies 1
  • Manufacturer Company Name Confidential
  • Engine Size Company Size 11-50
  • Manufacturer Posted On 2021-06-29 01:57:47
Description
POSITION SUMMARY: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
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Location
Al Hidd‪,‪ Kingdom of Bahrain
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