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Reservations Agent

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Reservation Agent >
Details
  • Seller Type Job Role Reservation Agent
  • Usage Employment Type Full Time
  • Furnished Monthly Salary Unspecified
  • Manufacturer Career Level Junior
  • Engine Size Minimum Experience 1-2 Years
  • Manufacturer Minimum Education High School/Secondary
  • Engine Size Vacancies 1
  • Manufacturer Company Name Confidential
  • Engine Size Company Size 11-50
  • Manufacturer Posted On 2021-06-29 02:00:59
Description
Summary: Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations.
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Location
Arad‪,‪ Kingdom of Bahrain
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