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Customer Service Representative

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Customer Service Assistant >
Details
  • Seller Type Job Role Customer Service Assistant
  • Usage Employment Type Full Time
  • Furnished Monthly Salary 200-399
  • Manufacturer Career Level Junior
  • Engine Size Minimum Experience 1-2 Years
  • Manufacturer Minimum Education Bachelors Degree
  • Engine Size Vacancies 2
  • Manufacturer Company Name AMG Digital
  • Engine Size Company Size 11-50
  • Manufacturer Posted On 2021-05-12 09:46:01
Description
Manage large amounts of incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies Take the extra mile to engage customers.
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Location
Tubli‪,‪ Kingdom of Bahrain
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